National Demolition Training Group (NDTG) has an opening for a Training Coordinator to join our small team in Hemel Hempstead. A full-time, permanent, office-based position is available for an immediate start.

We are seeking a confident individual with a can-do attitude and a great work ethic! Attention to detail and initiative are vital for this role, along with a professional telephone manner and an outstanding approach to customer service.

Previous experience in a training and development firm, and/or within the construction industry would be beneficial but is not essential as full training will be given.

If the candidate profile and job description sound like a good fit for you, please complete our quick online application form.


  • The role of the Training coordinator is to provide membership support for all related training and industry competence cards.
  • Deliver the highest level of customer care via email, telephone and live chat.
  • Process the mail daily as and when required, ensuring that the incoming correspondence and outgoing mail are correctly logged and dealt with in accordance with current procedures.
  • Process all Membership applications.
  • Provide a prompt, accurate and professional response to enquiries concerning training and courses
  • Administer applications and set up training rooms for courses
  • Liaise with approved training providers
  • Liaise with the accounts administrator to ensure that customers meet and adhere to the payment Terms and Conditions.
  • Process all data entries as required on to the database
  • Manage and respond in a timely manner to all email correspondence
  • Liaise with marketing team to ensure that all website content remains current and up to date
  • Assist and support as and when required in the delivery of any relevant industry events
  • Support the Manager in all aspects of business operations as and when required


  • Competitive salary
  • Workplace pension scheme
  • 24 days paid holiday, plus UK statutory bank holidays
  • Free parking